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Why did I get an e-mail saying my order has shipped, but the tracking says my label wasn't created until many hours later?
Our shipping system runs on UTC time (+8 hours during normal time and +7 during day light savings).  When our label is generated, oddly enough it sends our ...
Fri, 9 Jan, 2015 at 5:10 PM
I ordered the wrong item by mistake. What do I do now?
Not a problem. Send an email to support@matterhackers.com that includes your order number, the incorrect item in the order, and what you intended to order. ...
Tue, 13 Jan, 2015 at 6:01 PM
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